Little Kat has a custom bed. There is no frame. Instead there is a wooden base that has drawers in it. Optimizes space in his room. Previously the center of his bad caved in. He slept on top of it for a while. Then he complained. We repaired the bed by nailing some plywood on top. However there was some damage done to his mattress. He lived with it for a while. But it is now time for a new one.
I had Little Kat drive us to the local deep discount mattress store. He checked that it was still in our town. When we arrived at the location, some other store had taken over. I got on the phone with the store. Apparently they moved down the street. The sales guy told me to use Google maps. I told him to just give me verbal directions to his store.
Once at the store, they tried to get Little Kat to spend time on their mattress analyzer bed. No time for that. I told them to show us all Twin XL beds, starting with the cheapest ones. We had to go into the back room for the really cheap ones. Little Kat and I both found one that was barely acceptable.
Then we walked out into the main showroom. We tried a couple more bed, increasing in price. Little Kat found one that was good. The sales dude quoted me $1100+ for it. Too high for my budget. I asked him what his best price was for the bed. He called his manager, who said he would give me the deal of a lifetime at $699. Closer to what I want to pay. I estimated they could go down to $550 for it.
Little Kat and I went home to mull this over. He had another idea for a bed. He had heard good things about an online seller of custom beds. His friend has one of them. We looked them up online. They had a money back guarantee. I was suspicious. The Better Business Bureau had not rated them yet. Momoko also did some research about found customers complaining about the lack of follow through with their guarantee.
In the end, I provided Little Kat with financial backing. And he purchased the bed online. Let's hope this is the right bed for him. If not, he may have to learn that companies are hesitant to refund your money. There is often fine print where you end up shelling out some bucks. Little Kat said he would live with that, and cover the cost and hassle of any returns himself. Good luck Little Kat.
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