Saturday, April 25, 2020

Negative Steak Surprises

Momoko asked me what I wanted to eat for dinner. Steak of course. She tried to place an order via Door Dash. It would not let her choose a side of mushrooms. So she called the restaurant at 3:30pm. Asked to have them deliver the steaks at 6:40pm.

Well 6:40pm comes and goes. No steaks. Ten minutes later, she calls the restaurant. They told her our food was done. But it would not be delivered for another hour and a half. WTF? Momoko decided to drive down to the restaurant to pick it up herself.

Upon arrival, she was told the no longer sell mushrooms. This was after speaking with 3 employees over the phone who said they would ensure the mushrooms were included in the order. Luckily Momoko chewed out the manager. She got the meal charge reversed, and allegedly would be getting some additional credits back.

The food tasted good. The experience left a sour taste in our mouth. Later, Kit Kat said that steak house was the worst ever. Now we know.

No comments: