Kit Kat came downstairs and told Momoko her PC got infected. Something was telling her she needed to pay up to get the license to fix the problem. It sounded like a scam to me. Kit Kat said she had to pay $70 to buy the program to fix the problem. That's when I knew this was a scam.Me and Kit Kat found the program that was causing all the ruckus. It was called avg. This was not the real AVG Antivirus. It was a bad program pretending to be AVG. I killed the program and deleted it.
The problem was not fully fixed. The virus left some trails behind to make Kit Kat's life difficult. None of her web browsers would work. It kept saying that Windows could not find the program. It took a while to find and delete the registry keys making this happen.
When all was said and done, I told Kit Kat we should download a real antivirus program to clean everything up. We tried Spyware Doctor. After installing, running it, finding a lot of bugs, it asked us to buy the darn thing. Nooooooooo. Luckily Microsoft had Security Essentials already on Kit Kat's machine. It found and removed the bad virus for us. Whew.
1 comment:
It is good you know something about computers. Good Job!!
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